Your Trusted Tech Support Partner

Tech Education and Support Tailored for Seniors

Resident Tech Needs Are Growing. Are You Ready?

Technology is growing exponentially and becoming a large part of all of our lives. Seniors are no exception. As their tech needs grow, so does the need for personalized service. Dru Does Tech offers tailored service to work with residents at their own pace and without all the flashy jargon. We strive to empower seniors to be independent with their tech use. Whether they need support with their devices, or just want to learn how to do basic things like using FaceTime to call the grandchildren, Dru Does Tech is there to provide dedicated support.

What Our Clients Say

"The service was quick and for a great price! Everything was explained beforehand and my Switch works great!"

Luka Broad
Nintendo Switch Repair
"Excellent service through independent work!"

Austin Pratt
Laptop Repair
"More testimonials coming soon!"

Andrew "Dru" Rawson
Owner, Dru Does Tech, LLC

Real Results = Real Impact

Residents will experience higher satisfaction and staff will be freed to focus on other areas where they can make a greater impact without having to add to staff headcount. Our services transform how senior living communities support technology everyday.

Impact Statement

"I've known Dru for a number of years since he worked at my financial institution. When he left to start his business, it was at a perfect time because I was having problems with my MacBook Pro. Dru not only fixed my computer, but it works better than it did five years ago! He explains things well and it helps me to remember things better after the service. His service is invaluable to someone my age."

Challenges Seniors Face

Frustration

Seniors often feel frustration when trying to navigate new technology

Complexity

Technology can seem complex and overwhelming for seniors without adequate support

Device Setup

Seniors may face challenges connecting or setting up new devices

Accessibility

Seniors may face accessibility challenges that hinder their ability to use technology effectively

Isolation

Lack of understanding of technology can leave seniors feeling isolated from loved ones.

Security Concerns

Seniors may be more susceptible to online scams or fraud without proper guidance

Lack of Confidence

Seniors may lack confidence in their ability to use technology effectively

Connectivity Issues

Intermittent Wi-Fi connectivity can cause confusion and concern

Benefits of a Tech Concierge

Personalized Service

We deliver service tailored to yours or your residents needs

Jargon Free Explanations

We talk to you like a person, not a technician. We explain things with words you can understand

Stress Free Setup

We take care of setting up your devices to suit your needs. No need to stress over device functionality

Confidence

We give you back your confidence by instilling the necessary knowledge and best practices to use your devices daily

Enhanced Security

We help make sure that your devices are safe and secure from outside attackers and provide you with security awareness training

Peace of Mind

Rest easy knowing that a skilled and certified technician is here to make sure your devices work for you, not against you

Freedom

Stay connected to friends and family easily, no matter where they are

Learning & Empowerment

Feel empowered to be proactive in your tech experience through tailored tutoring and learning guides

Services for Senior Living Communities

We partner with senior living communities to provide tailored services to meet resident's needs. Your staff can get back valuable time needed to address other care needs while we handle the tech support. Our services are designed to improve resident satisfaction and overall quality of life. We empower seniors to be independent with their technology use through personalized support and education.

Group Classes & Workshops

We create tailored group sessions to educate residents on common tech topics. We offer both general and specialized classes to meet the needs of your community.

Device Setup & Onboarding

We will come to you to help set up any new devices and help familiarize you with how to use your new devices alongside your existing tech.

On-Site Support

We send a certified technician to you to assist with your devices. We can also help with accessibility devices.

Video Call Support

We provide 15 minute support sessions via video for quick questions and light troubleshooting. If you have something that wouldn't require an onsite visit or a full session, this option is great for quick help!

Seniors Living at Home

Personalized Tutoring

Spend one-on-one time with a certified technician who can teach you how to utilize your devices. Whether you want to learn how to use FaceTime, or better browse online, or better organize files and photos on your computer. No task is too small.

Dedicated Support

There's nothing better than having your own personal support technician. We are mobile and come to you, so no need to move computers or other devices out of the home. Just give us a call and we will send a technician to you right away.

Device Setup & Onboarding

We can help with setting up new devices, optimize setup of exiting devices, and help integrate accessibility devices into your setup and show you how to best use them.

Video Call Support

We can provide phone support (including video calls) for quick questions and simple troubleshooting. If you have something that you feel wouldn't require a site visit, give us a call and we will be happy to help!